Providing a collection of Urchin resources - news, support articles, tips and tricks, and tools to make everyday management easier!

Urchin Support Plans

User Management Support

Add/Modify/Delete


Update all of your users' information with the click of a button. Simply upload a TSV and quickly add or remove users, change users' passwords, or change their group associations.

Add: Adds all users in the list to Urchin. If a username already exists, it is skipped. Required Fields: name, username, level
Delete: Deletes all users with that match the username in the list. Required: username
Modify: Modifies all users to have the given information. Required: username

File with Users
A tab delimited file (TSV) that contains the fields below. The header of the file containing the field names must begin with a # (Note: To read or edit an export file, we recommend using MS Excel or StarOffice/OpenOffice Calc)

name: The full name of the user.
username: The username the user will use to log in.
level: The permissions level. Accepted values: 'account admin', 'user', 'user no update'.
account: The name of the account to add the user to. Default: (NONE).
groups: A comma-delimited list of group names to add users to. If a group specified does not exist, it is created.
password: The password to assign to a user. Default: changeme.

Export Users


Exports a tab delimited file (TSV) that contains all users' information in Urchin. The password field is left blank since all passwords are encrypted in the database.

Example Spreadsheet


Click here for an example TSV file