Urchin hasn't been updated since 2012.
If you're ready to replace Urchin,
Check out Angelfish Software

Urchin Support Plans

Urchin 6 Custom Reporting

Urchin 6 allows for custom reports to be created. Reports may be made against custom fields in a log file. For more information on creating a custom report, defining a custom log source, creating custom fields, or any other custom Urchin 6 work, contact Actual Metrics.