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Urchin Support Plans

Error 1923

Error

Error 1923.Service Urchin 6 Webserver (Urchin6Webserver) could not be installed. Verify that you have sufficient privileges to start system services.

Symptoms

  • Receive this error at the end of the Urchin installation, causing it to rollback
  • Installing on Windows Vista or Windows Server 2008.

Cause

  • User Account Control is enabled in Windows Vista or Windows Server 2008, preventing the installer from installing the services.

Resolution

  1. If using Windows Vista or Windows Server 2008, disable User Account Control in Control Panel >> User Accounts (a reboot will be required).