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Invalid License

Error
On submit of the login form, the user is presented with some type of "Invalid License" error.

Symptoms

  • Expired Demo License
  • Environment moved

Cause
Most likely, license and serial code do not match.

Resolution

  1. Do a MySQLDump in your urchin database (/path/to/mysql/bin/mysqldump.exe -u [user] -p [urchindb] > output.sql). You will be prompted for that user's password.
  2. Open the urchin database and type the following command: update uglobals set ucgl_serial='[purchased serial]';
  3. Run /path/to/urchin/util/ugetlicense.exe
  4. Log into Urchin