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If this is the first time you've heard of Urchin Software, start here.
UTM (Urchin Traffic Monitor) code was first seen in Urchin Software, and it's necessary for getting the most traffic data from your site’s visitors.
In the event that Urchin needs to be moved from one server to another, all the configuration and report data needs to be migrated.
Misplacing the Urchin administrator password is never fun. The good news is it's easy to reset.
Urchin users often notice that the number of visits reported under the Visits & Pageview Tracking report is different than the total number of visits in the Top Content report.
- A task is "stuck" – it doesn’t appear to be doing anything more and fails to complete or error
- A task never changes from a "Pending" status to "Running"
- A task is running fine, but needs to be stopped for one reason or another.